{"id":973,"date":"2023-08-05T22:04:49","date_gmt":"2023-08-06T03:04:49","guid":{"rendered":"https:\/\/villagringo.com\/?page_id=973"},"modified":"2023-08-29T10:15:04","modified_gmt":"2023-08-29T15:15:04","slug":"cancellations-refunds","status":"publish","type":"page","link":"https:\/\/villagringo.com\/fr\/cancellations-refunds\/","title":{"rendered":"Annulations et remboursements"},"content":{"rendered":"<div data-colibri-id=\"973-c1\" class=\"style-698 style-local-973-c1 position-relative\">\n  <!---->\n  <div data-colibri-component=\"section\" data-colibri-id=\"973-c2\" id=\"custom\" class=\"h-section h-section-global-spacing d-flex align-items-lg-center align-items-md-center align-items-center style-699 style-local-973-c2 position-relative\">\n    <!---->\n    <!---->\n    <div class=\"h-section-grid-container h-section-boxed-container\">\n      <!---->\n      <div data-colibri-id=\"973-c3\" class=\"h-row-container gutters-row-lg-2 gutters-row-md-2 gutters-row-0 gutters-row-v-lg-2 gutters-row-v-md-2 gutters-row-v-2 style-702 style-local-973-c3 position-relative\">\n        <!---->\n        <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-stretch align-items-md-stretch align-items-stretch gutters-col-lg-2 gutters-col-md-2 gutters-col-0 gutters-col-v-lg-2 gutters-col-v-md-2 gutters-col-v-2\">\n          <!---->\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-703-outer style-local-973-c4-outer\">\n            <div data-colibri-id=\"973-c4\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-2 v-inner-lg-2 v-inner-md-2 v-inner-2 style-703 style-local-973-c4 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"973-c5\" class=\"h-global-transition-all h-heading style-705 style-local-973-c5 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-heading__outer style-705 style-local-973-c5\">\n                    <!---->\n                    <!---->\n                    <h4 class=\"\">Reservation Rescheduling, Cancellation &amp; Refund Policy<\/h4>\n                  <\/div>\n                <\/div>\n                <div data-colibri-id=\"973-c6\" class=\"h-text h-text-component style-704 style-local-973-c6 position-relative h-element\">\n                  <!---->\n                  <!---->\n                  <div class=\"\">\n                    <p>Every reservation we receive is important and special to us. We take great care in preparing for your arrival and we sincerely appreciate each reservation we receive! It means we&#8217;ve committed to having our villa ready and available\n                      upon your arrival.\n                      <br>\n                    <\/p>\n                    <p>While we understand that life isn&#8217;t always predictable and that plans change, we do request that you contact us no less than 7 (seven) days prior to your check-in date to let us know that you would like to cancel your reservation.\n                      At that time, a&nbsp;50% refund will be issued for each night of the reservation. We do not offer full refunds for cancelled reservations.\n                      <br>\n                    <\/p>\n                    <p>No refunds will be issued for any reservation cancellations received less than 7 (seven) days prior to your check-in date.&nbsp;<\/p>\n                    <p>If you would like to reschedule your reservation and the dates that you wish to reschedule for are available, there is no fee. We only ask that you let us know as soon as possible.<\/p>\n                    <p>If you wish to cancel or alter your reservation, please complete the form below.<\/p>\n                  <\/div>\n                <\/div>\n                <div data-toggle=\"true\" data-is-preview=\"true\" data-colibri-component=\"accordion\" data-colibri-id=\"973-c7\" class=\"h-accordion style-1093 style-local-973-c7 position-relative h-element\">\n                  <!---->\n                  <div data-colibri-id=\"973-c8\" class=\"h-accordion-item h-accordion-item-first-child style-1094 style-local-973-c8 position-relative h-element\">\n                    <!---->\n                    <a data-open-by-default=\"false\" href=\"#973-c8\" class=\"h-accordion-item-title d-flex align-items-center h-global-transition\">\n                      <div class=\"h-accordion-item-title-normal-icon h-accordion-item-title-icon\"><span class=\"h-svg-icon\"><!--Icon by Icons8 Line Awesome (https:\/\/icons8.com\/line-awesome)--><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"plus\" viewbox=\"0 0 512 545.5\"><path d=\"M240 112h32v160h160v32H272v160h-32V304H80v-32h160V112z\"><\/path><\/svg><\/span><\/div>\n                      <div class=\"h-accordion-item-title-active-icon h-accordion-item-title-icon\"><span class=\"h-svg-icon\"><!--Icon by Icons8 Line Awesome (https:\/\/icons8.com\/line-awesome)--><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"minus\" viewbox=\"0 0 512 545.5\"><path d=\"M80 272h352v32H80v-32z\"><\/path><\/svg><\/span><\/div>\n                      <span>Cancellation &amp; Rescheduling Request Form<\/span><\/a>\n                    <div id=\"973-c8\" class=\"h-accordion-item-content__container\">\n                      <div class=\"w-100 h-y-container h-accordion-item-content\">\n                        <!---->\n                        <div data-colibri-id=\"973-c9\" class=\"h-contact-form__outer--forminator style-1101 style-local-973-c9 position-relative h-element\">\n                          <!---->\n                          <div class=\"h-global-transition-all h-global-transition h-global-transition-all h-contact-form-shortcode\"><div class=\"forminator-ui forminator-custom-form forminator-custom-form-2149 forminator-design--default  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-2149\" data-uid=\"69e19d9134044\"><br\/><\/div><form\r\n\t\t\t\tid=\"forminator-module-2149\"\r\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-2149 forminator-design--default  forminator_ajax\"\r\n\t\t\t\tmethod=\"post\"\r\n\t\t\t\tdata-forminator-render=\"0\"\r\n\t\t\t\tdata-form-id=\"2149\"\r\n\t\t\t\t data-color-option=\"default\" data-design=\"default\" data-grid=\"open\" style=\"display: none;\"\r\n\t\t\t\tdata-uid=\"69e19d9134044\" action=\"\"\r\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-12\"><div class=\"forminator-row forminator-no-margin\" data-multiple=\"true\"><div class=\"forminator-col forminator-col-md-6\"><div class=\"forminator-field\"><label for=\"forminator-field-first-name-1_69e19d9134044\" id=\"forminator-field-first-name-1_69e19d9134044-label\" class=\"forminator-label\">Pr\u00e9nom <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1-first-name\" placeholder=\"Par exemple, John\" id=\"forminator-field-first-name-1_69e19d9134044\" class=\"forminator-input\" aria-required=\"true\" data-multi=\"1\" autocomplete=\"given-name\" value=\"\" \/><\/div><\/div><div class=\"forminator-col forminator-col-md-6\"><div class=\"forminator-field\"><label for=\"forminator-field-last-name-1_69e19d9134044\" id=\"forminator-field-last-name-1_69e19d9134044-label\" class=\"forminator-label\">Nom de famille <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1-last-name\" placeholder=\"Par exemple, Doe\" id=\"forminator-field-last-name-1_69e19d9134044\" class=\"forminator-input\" aria-required=\"true\" data-multi=\"1\" autocomplete=\"family-name\" value=\"\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_69e19d9134044\" id=\"forminator-field-email-1_69e19d9134044-label\" class=\"forminator-label\">Adresse \u00e9lectronique <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"Par exemple : john@doe.com\" id=\"forminator-field-email-1_69e19d9134044\" class=\"forminator-input forminator-email--field\" data-required=\"1\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_69e19d9134044\" id=\"forminator-field-phone-1_69e19d9134044-label\" class=\"forminator-label\">T\u00e9l\u00e9phone <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"Par exemple : +1 (210) 123-4567\" id=\"forminator-field-phone-1_69e19d9134044\" class=\"forminator-input forminator-field--phone\" data-required=\"1\" aria-required=\"true\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"date-1\" class=\"forminator-field-date forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-date-1-picker_69e19d9134044\" id=\"forminator-field-date-1-picker_69e19d9134044-label\" class=\"forminator-label\">Date d'enregistrement <span class=\"forminator-required\">*<\/span><\/label><div class=\"forminator-input-with-icon\"><span class=\"forminator-icon-calendar\" aria-hidden=\"true\"><\/span><input autocomplete=\"off\" type=\"text\" size=\"1\" name=\"date-1\" value=\"04\/16\/2026\" placeholder=\"Choisir la date\" id=\"forminator-field-date-1-picker_69e19d9134044\" class=\"forminator-input forminator-datepicker\" data-required=\"1\" data-format=\"mm\/dd\/yy\" data-restrict-type=\"\" data-restrict=\"\" data-start-year=\"1926\" data-end-year=\"2126\" data-past-dates=\"enable\" data-start-of-week=\"1\" data-start-date=\"\" data-end-date=\"\" data-start-field=\"\" data-end-field=\"\" data-start-offset=\"\" data-end-offset=\"\" data-disable-date=\"\" data-disable-range=\"\" \/><\/div><\/div><\/div><div id=\"date-2\" class=\"forminator-field-date forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-date-2-picker_69e19d9134044\" id=\"forminator-field-date-2-picker_69e19d9134044-label\" class=\"forminator-label\">Check Out Date <span class=\"forminator-required\">*<\/span><\/label><div class=\"forminator-input-with-icon\"><span class=\"forminator-icon-calendar\" aria-hidden=\"true\"><\/span><input autocomplete=\"off\" type=\"text\" size=\"1\" name=\"date-2\" value=\"04\/16\/2026\" placeholder=\"Choisir la date\" id=\"forminator-field-date-2-picker_69e19d9134044\" class=\"forminator-input forminator-datepicker\" data-required=\"1\" data-format=\"mm\/dd\/yy\" data-restrict-type=\"\" data-restrict=\"\" data-start-year=\"1926\" data-end-year=\"2126\" data-past-dates=\"enable\" data-start-of-week=\"1\" data-start-date=\"\" data-end-date=\"\" data-start-field=\"\" data-end-field=\"\" data-start-offset=\"\" data-end-offset=\"\" data-disable-date=\"\" data-disable-range=\"\" \/><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"radio-1\" class=\"forminator-field-radio forminator-col forminator-col-12\"><div role=\"radiogroup\" class=\"forminator-field\" aria-labelledby=\"forminator-radiogroup-radio-1-69e19d9134044-label\"><span id=\"forminator-radiogroup-radio-1-69e19d9134044-label\" class=\"forminator-label\">Do you wish to cancel your reservation or reschedule your reservation? <span class=\"forminator-required\">*<\/span><\/span><label id=\"forminator-field-radio-1-label-1\" for=\"forminator-field-radio-1-1-69e19d9134044\" class=\"forminator-radio\" title=\"Cancel\"><input type=\"radio\" name=\"radio-1\" value=\"one\" id=\"forminator-field-radio-1-1-69e19d9134044\" aria-labelledby=\"forminator-field-radio-1-label-1\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Cancel<\/span><\/label><label id=\"forminator-field-radio-1-label-2\" for=\"forminator-field-radio-1-2-69e19d9134044\" class=\"forminator-radio\" title=\"Reschedule\"><input type=\"radio\" name=\"radio-1\" value=\"two\" id=\"forminator-field-radio-1-2-69e19d9134044\" aria-labelledby=\"forminator-field-radio-1-label-2\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Reschedule<\/span><\/label><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"date-3\" class=\"forminator-field-date forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-date-3-picker_69e19d9134044\" id=\"forminator-field-date-3-picker_69e19d9134044-label\" class=\"forminator-label\">Desired Check-In Date <span class=\"forminator-required\">*<\/span><\/label><div class=\"forminator-input-with-icon\"><span class=\"forminator-icon-calendar\" aria-hidden=\"true\"><\/span><input autocomplete=\"off\" type=\"text\" size=\"1\" name=\"date-3\" value=\"04\/16\/2026\" placeholder=\"Choisir la date\" id=\"forminator-field-date-3-picker_69e19d9134044\" class=\"forminator-input forminator-datepicker\" data-required=\"1\" data-format=\"mm\/dd\/yy\" data-restrict-type=\"\" data-restrict=\"\" data-start-year=\"1926\" data-end-year=\"2126\" data-past-dates=\"enable\" data-start-of-week=\"1\" data-start-date=\"\" data-end-date=\"\" data-start-field=\"\" data-end-field=\"\" data-start-offset=\"\" data-end-offset=\"\" data-disable-date=\"\" data-disable-range=\"\" aria-describedby=\"forminator-field-date-3-picker_69e19d9134044-description\" \/><\/div><span id=\"forminator-field-date-3-picker_69e19d9134044-description\" class=\"forminator-description\">Subject to Availability<\/span><\/div><\/div><div id=\"date-4\" class=\"forminator-field-date forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-date-4-picker_69e19d9134044\" id=\"forminator-field-date-4-picker_69e19d9134044-label\" class=\"forminator-label\">Desired Check Out Date <span class=\"forminator-required\">*<\/span><\/label><div class=\"forminator-input-with-icon\"><span class=\"forminator-icon-calendar\" aria-hidden=\"true\"><\/span><input autocomplete=\"off\" type=\"text\" size=\"1\" name=\"date-4\" value=\"04\/16\/2026\" placeholder=\"Choisir la date\" id=\"forminator-field-date-4-picker_69e19d9134044\" class=\"forminator-input forminator-datepicker\" data-required=\"1\" data-format=\"mm\/dd\/yy\" data-restrict-type=\"\" data-restrict=\"\" data-start-year=\"1926\" data-end-year=\"2126\" data-past-dates=\"enable\" data-start-of-week=\"1\" data-start-date=\"\" data-end-date=\"\" data-start-field=\"\" data-end-field=\"\" data-start-offset=\"\" data-end-offset=\"\" data-disable-date=\"\" data-disable-range=\"\" aria-describedby=\"forminator-field-date-4-picker_69e19d9134044-description\" \/><\/div><span id=\"forminator-field-date-4-picker_69e19d9134044-description\" class=\"forminator-description\">Subject to Availability<\/span><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_69e19d9134044\" id=\"forminator-field-textarea-1_69e19d9134044-label\" class=\"forminator-label\">Reason for cancellation\/for rescheduling<\/label><textarea name=\"textarea-1\" placeholder=\"\" id=\"forminator-field-textarea-1_69e19d9134044\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"consent-1\" class=\"forminator-field-consent forminator-col forminator-col-12\"><div class=\"forminator-field\"><div class=\"forminator-checkbox__wrapper\"><label id=\"forminator-field-consent-1_69e19d9134044__label\" class=\"forminator-checkbox forminator-consent\" aria-labelledby=\"forminator-field-consent-1_69e19d9134044-label\"><input type=\"checkbox\" name=\"consent-1\" id=\"forminator-field-consent-1_69e19d9134044\" value=\"checked\" aria-labelledby=\"forminator-field-consent-1_69e19d9134044-label\" aria-describedby=\"forminator-field-consent-1_69e19d9134044__description\" data-required=\"true\" aria-required=\"true\" \/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><\/label><div id=\"forminator-field-consent-1_69e19d9134044__description\" class=\"forminator-checkbox__label forminator-consent__label\"><p>Yes, I agree with the <a href=\"https:\/\/villagringo.com\/fr\/cancellations-refunds\/\">cancellation policy<\/a> and I understand that a 50% refund will be issued if I cancel my reservation at least seven (7) days in advance. I understand that if I cancel my reservation less than seven (7) days prior to my check-in date, no refund will be issued.<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"consent-2\" class=\"forminator-field-consent forminator-col forminator-col-12\"><div class=\"forminator-field\"><div class=\"forminator-checkbox__wrapper\"><label id=\"forminator-field-consent-2_69e19d9134044__label\" class=\"forminator-checkbox forminator-consent\" aria-labelledby=\"forminator-field-consent-2_69e19d9134044-label\"><input type=\"checkbox\" name=\"consent-2\" id=\"forminator-field-consent-2_69e19d9134044\" value=\"checked\" aria-labelledby=\"forminator-field-consent-2_69e19d9134044-label\" aria-describedby=\"forminator-field-consent-2_69e19d9134044__description\" data-required=\"true\" aria-required=\"true\" \/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><\/label><div id=\"forminator-field-consent-2_69e19d9134044__description\" class=\"forminator-checkbox__label forminator-consent__label\"><p>Yes, I understand that my reservation will only be rescheduled if the new desired check-in dates and check out dates are available. I agree to pay for any difference in pricing, should my new reservation rates be more expensive, or if I wish to add additional dates. If the new total amount is less than that of the original reservation amount, I understand that only a 50% refund will be issued.<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-1\" class=\"forminator-field-html forminator-col forminator-col-12\"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-1\"><br><\/div><\/div><\/div><div class=\"forminator-row forminator-hidden\"><input type=\"hidden\" id=\"hidden-1_69e19d9134044\" name=\"hidden-1\" value=\"216.73.216.119\" \/><input type=\"hidden\" id=\"hidden-2_69e19d9134044\" name=\"hidden-2\" value=\"04\/16\/2026\" \/><input type=\"hidden\" id=\"hidden-3_69e19d9134044\" name=\"hidden-3\" value=\"9:40:17 pm, CDT\" \/><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Submit<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"17a00f4f1b\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/fr\/wp-json\/wp\/v2\/pages\/973\" \/><input type=\"hidden\" name=\"form_id\" value=\"2149\"><input type=\"hidden\" name=\"page_id\" value=\"973\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/villagringo.com\/fr\/cancellations-refunds\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form><\/div>\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Reservation Rescheduling, Cancellation &amp; Refund Policy Every reservation we receive is important and special to us. We take great care in preparing for your arrival and we sincerely appreciate each reservation we receive! It means we&#8217;ve committed to having our villa ready and available upon your arrival. While we understand that life isn&#8217;t always predictable [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width-page.php","meta":{"footnotes":""},"class_list":["post-973","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/villagringo.com\/fr\/wp-json\/wp\/v2\/pages\/973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/villagringo.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/villagringo.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/villagringo.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/villagringo.com\/fr\/wp-json\/wp\/v2\/comments?post=973"}],"version-history":[{"count":0,"href":"https:\/\/villagringo.com\/fr\/wp-json\/wp\/v2\/pages\/973\/revisions"}],"wp:attachment":[{"href":"https:\/\/villagringo.com\/fr\/wp-json\/wp\/v2\/media?parent=973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}